About

FAQ

• Where is the store based?

  Katy, TX

• Do you accept orders placed outside of the US?

  I sure do! Since I'm in the US though, if it's international shipping, it'll cost more to ship. Please keep this in mind when ordering from me.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• How long do Pre-Order/Reprints take to arrive?

  As soon as the pre-order date is reached, it could take well between a month or two before I send them out. The reason is that I often order from overseas manufacturers like Vograce and Juno Creative, so manufacturing and shipping times may vary...

• Who is your manufacturer?

  I tend to contact Vograce for acrylic charm and sticker orders, and my standees are made by Juno Creative! You can find both of their sites linked on their Twitter (X).

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.